Terms of Use
Overview of Terms of Service
These terms of sale apply to all goods supplied by Fine Artists Studio, registered in Athens, Greece, ownership of Aggeliki Dimitriadou and Spyridon Andrikou (‘we’, ‘us’, ‘our’ or ‘Fine Artists Studio’). If you have any questions regarding us, our goods or an order that you have placed, please email contact@fineartistsstudio.com
Acceptance of terms
By using fineartisrtsstudio.com you agree to be bound by these terms and conditions. No contract exists between you and Fine Artists Studio for the sale of any goods until we have received and accepted your order and we send you confirmation in writing or by email to the address or email address you have given. Once we have done so, there is a binding legal contract between us. These terms and conditions (together with the documents referred to in them) tell you the terms and conditions on which we supply any of the Products to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site. Fine Artists Studio reserves the right to update its terms and conditions from time to time.
Payment
Payment for all Products must be by credit/debit card or other method as available on our web site. If you pay by credit/debit card, Stripe or Paypal, we'll take payment when your order is placed. This secure merchant is independent and will never disclose your payment details to us. Any payment details provided by you on our site are encrypted and transferred to Stripe or PayPal using a certified secure connection.
Delivery
The goods you order will be delivered to the address you give when you place your order, after full payment. For delivery outside Greece, you will be responsible for obtaining all necessary licences and complying with all applicable legislation and regulations in relation to the export of goods from Greece and the importation into your destination country. You will also be responsible for the payment of any applicable import duties .
Fine Artists Studio aims to ship goods within 7 working days.
Every reasonable effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
You will become the owner of the goods you ordered once we receive full payment of all sums due in respect of the goods, including delivery charges. You will be responsible for risk of loss of or damage to the goods from the time of delivery. If you have questions regarding delivery, please contact us: contact@fineartistsstudio.com
Cancellation and returns
If you wish to cancel an order before the goods are despatched, please email contact@fineartistsstudio.com
You can return goods for a full refund at any time up to seven working days after the day you received our order by informing us in writing at contact@fineartistsstudio.com. You must return the goods to us in the same condition in which you received them and at your own cost and risk.
Refunds will be processed within 30 days to the same card used to pay for your purchase.
If your goods are faulty or incorrect, you must let us know in writing by sending an email to contact@fineartistsstudio.com. You must return the goods to us in the same condition in which you received them. Only in the case of faulty or incorrect goods will we be responsible for the cost of returning the goods to us.
Shipping & Returns
Shipping
We deliver worldwide. Delivery costs and time depends on the destination and product.
Need to track an order?
We use DHL shipping. To track your order - you will receive a tracking number via our shipping confirmation email when your item has shipped.
Return policy
If for any reason you are not 100% happy with the products you have purchased from the Fine Artists Studio, please tell us and we will do our best to put things right.
If you still want to return or cancel an order, or your items are faulty or incorrect, please email
We have a 7-day returns policy, which means you have 7 days after receiving your item to request a return.
To start a return:
Contact us with your order number and the reason for your return, including images of any damage.
If your return is accepted, we’ll send you instructions on how to get the return address label and where to send your order.
Repack the item in the original packaging it came in, along with a copy of the returns form – please note the item(s) must be in the original condition you received it in.
Please notify us once this has been sent.
Once we receive your returned order, we’ll replace it or refund it.
We process all refunds within 30 days.
Overview of Privacy Policy
Fine Artists Studio may be required to update this policy from time to time.
We are committed to protecting the privacy and security of your personal information and will only use this legally and responsibly. This privacy policy describes how we collect and use your personal information; what we do with it; and with whom it might be shared, in accordance with Greek applicable information laws.
The personal information we collect about you:
When you use fineartistsstudio.com , we may collect, store, and use the following personal information about you:
personal details (name, title, and date of birth);
contact details (email address, phone number, and postal address)
current preferences and previous activities on the site, such as product purchase
financial information: credit card or other payment information (we only store this for as long as we need to process payment), billing and delivery address;
a password for your online account ( we are not able to see it)
In addition to the above, when you visit our website, we use cookies to improve your experience and personalize the service you receive. You can change your email preferences or unsubscribe at any time.
Additional information
Please be advised that local taxes and/or import duties may be applied and are not included in the shipping cost.
Fine Artists Studio is based in Greece and it is only online without a physical store